Effective Date: September 2025
At The Kaira Store, we ensure safe and timely delivery of your products.
1. Processing Time
- Orders are processed within 0-1 business days after payment confirmation.
- Orders placed on weekends/public holidays will be processed on the next working day.
2. Shipping Method & Delivery Time
- Local deliveries (Kenya): Estimated 1-2 business days.
- International deliveries: Estimated 7-21 business days, depending on destination.
3. Shipping Costs
- Shipping charges are calculated at checkout based on location.
4. Order Tracking
- Customers will receive tracking details via email once the order is dispatched.
5. Responsibility
- We are not liable for delays caused by courier services or customs clearance.
- Customers must ensure accurate delivery information is provided.
